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Discussion topic: Moving home issue

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Jonc83
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This message was authored by Jonc83 This message was authored by: Jonc83

Moving home issue

‎04 Nov 2024 05:52 PM

I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next. 

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oldfella
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Re: Moving home issue

‎04 Nov 2024 07:21 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jonc83 wrote:

I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next. 

Ask the primary Account holder @Jonc83 

Sky are not going to transfer you account if you are not the primary account holder.

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oj01
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Re: Moving home issue

‎04 Nov 2024 07:23 PM

Posted by a Superuser, not a Sky employee. Find out more
@oldfella wrote:
@Jonc83 wrote:

I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next. 

Ask the primary Account holder @Jonc83 

Sky are not going to transfer you account if you are not the primary account holder.

@oldfella OP states they are the primary account holder 


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oldfella
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Re: Moving home issue

‎04 Nov 2024 07:48 PM

Posted by a Superuser, not a Sky employee. Find out more

Yes sorry @oj01 

@Jonc83 

Completely misread the post

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