Moving home: can payments be paused between move in dates?

[pwatch13]

I'm moving home shortly and there will be a few month's delay until I move in to the new house. Is there a way of pausing my Sky Q subscription for a few months?

[GD1 · Accepted solution]

@pwatch13  Sky won't pause a service due to a home move or any reason.  If your'e outside the minimum term you will need to cancel and sign back up at your new address when ready.

[pwatch13]

Thanks for your reply. Do you know what the minimum term is please?

[Daniel0210]

@pwatch13 

Was 18 months but last year (I think) changed to 24 months. 

Remember that you'd also have to return all loaned equipment and the return packaging is only sent to the address the account is registered at.