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This message was authored by: Lindablue

Moving House

The wires from my Sky Q box are drilled into and through the wall to the outside. When I move do I just detach the Qbox from

the wires and  take just the box with no wires attached  to my new home for the Sky engineer to attach new wires. Any help would be appreciated,  Im 83 and live alone, so having difficulty.  Thanks in advance for any  help.


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This message was authored by: oldfella Answer

Re: Moving House

Posted by a Superuser, not a Sky employee. Find out more

@Lindablue wrote:

The wires from my Sky Q box are drilled into and through the wall to the outside. When I move do I just detach the Qbox from

the wires and  take just the box with no wires attached  to my new home for the Sky engineer to attach new wires. Any help would be appreciated,  Im 83 and live alone, so having difficulty.  Thanks in advance for any  help.


Yes @Lindablue 

You leave all the Wires.

Provided you have carried out a Home move through Sky the Engineer will install a new dish if necessary and also a new set of cables if required

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This message was authored by: oldfella Answer

Re: Moving House

Posted by a Superuser, not a Sky employee. Find out more

@Lindablue wrote:

The wires from my Sky Q box are drilled into and through the wall to the outside. When I move do I just detach the Qbox from

the wires and  take just the box with no wires attached  to my new home for the Sky engineer to attach new wires. Any help would be appreciated,  Im 83 and live alone, so having difficulty.  Thanks in advance for any  help.


Yes @Lindablue 

You leave all the Wires.

Provided you have carried out a Home move through Sky the Engineer will install a new dish if necessary and also a new set of cables if required

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This message was authored by: Lindablue

Re: Moving House

Many, many thanks for your help. 👏👏👏

This message was authored by: MightyQuinn

Re: Moving House

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lindablue   Have you booked your Home Move? Yes unscrew the satellite leads and only take your box, power cable, HDMI lead and remote control. The same if you have any Mini boxes. The installer will put up a new dish and new satellite leads if required.

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This message was authored by: Lindablue

Re: Moving House

Thankyou 👍👍👍

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