Morning

[Agnesyakusak]

I want to report an problem that I'm having with my Syk Q box .

when I'm watching the tv it keeps off and on and off I don't know why.

[MightyQuinn]

Hi @Agnesyakusak   It is probably best to report it to Sky.

[Agnesyakusak]

Can you help with the Syk contact number please.

[Chodley]

I've escalated this. You should get a chat invite bubble once Sky pick it up.

phone number is in the My Sky app / Help / scroll to the bottom.

p.s. It's probably a dodgy hdmi cable.

[Greenfingers001]

Thanks for escalating this. We’ve sent @Agnesyakusak  an invite to chat.

[Greenfingers001]

Update:

Spoke with @Agnesyakusak and resolved issue

Thanks again for the escalation have a great afternoon