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Discussion topic: Missing channels

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This message was authored by: Fender63

Missing channels

Just received new sky Q box, was supposed to solve missing channels problem we've had for over a month and unfortunately it hasn't, still missing a load of channels..
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This message was authored by: Daniel0210

Re: Missing channels

Posted by a Superuser, not a Sky employee. Find out more

@Fender63 

Which channels? Are you trying to view a HD channel without the HD add-on?


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This message was authored by: Fender63

Re: Missing channels

Some of the news and discovery channels and a few others..
This message was authored by: PandJ2020

Re: Missing channels

Posted by a Superuser, not a Sky employee. Find out more

Sounds like it could be an issue with your dish - a new box won't resolve that...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Fender63

Re: Missing channels

Thanks for replying, when I spoke to sky over a month ago now, regards issues, they said must be the box, but obviously they were wrong, cause new box hasn't fixed it. So looking like trying to book engineer.. If you can ever get through to them. Not the easiest..
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