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Discussion topic: Missing channels on sky essential package

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This message was authored by: Pm20

Missing channels on sky essential package

I downgraded my package to sky essentials and appear to be missing sky Atlantic , Discovery + and Netflix which should be included, any ideas why these aren't present in my channel list? 

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This message was authored by: TimmyBGood

Re: Missing channels on sky essential package

Posted by a Superuser, not a Sky employee. Find out more

@Pm20 

 

Unfortunately the £15 product on Sky Q isn't the new 'Essential TV' (Atlantic / Netflix / Discovery+) : it's the long-established 'TV Essentials' which is Free To Air satellite channels without any bundled apps.

 

Essential TV (announced in December 2024) is an internet-only package available on Sky Glass and Sky Stream: that's how it's so cheap.

 

The ridiculous choice of names by Sky has confused everyone, including numerous websites and particularly AI generated responses which can't tell the difference.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: PandJ2020

Re: Missing channels on sky essential package

Posted by a Superuser, not a Sky employee. Find out more

You need signature for Atlantic.

I am just another Sky customer and my views are my own even if you don't like the answers
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