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This message was authored by: Michmc

Missing apps

Why has Netflix disappeared from my apps


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This message was authored by: stereohaven Answer

Re: Missing apps

Posted by a Superuser, not a Sky employee. Find out more

@Michmc wrote:

Why has Netflix disappeared from my apps


It shouldn't, but little bugs do happen.

 

First step is a power reset, unplug Q from the mains for a good 10 minutes before plugging back in, it solves many of these blips.

 

If that doesn't work, come back and we will look at an app refresh next (or just search the community for instructions), but do the power down first.

——————————————————————————————————————————————————
sky Q | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2

If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.

Please Note: I am not a sky employee, just a customer the same as you.

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This message was authored by: stereohaven Answer

Re: Missing apps

Posted by a Superuser, not a Sky employee. Find out more

@Michmc wrote:

Why has Netflix disappeared from my apps


It shouldn't, but little bugs do happen.

 

First step is a power reset, unplug Q from the mains for a good 10 minutes before plugging back in, it solves many of these blips.

 

If that doesn't work, come back and we will look at an app refresh next (or just search the community for instructions), but do the power down first.

——————————————————————————————————————————————————
sky Q | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2

If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.

Please Note: I am not a sky employee, just a customer the same as you.

Did this answer not help you?

Reply
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