Missed delivery of SkyQ box

[Richard+n+Yvette]

Due to family misunderstandings and phone issues, I missed 2 timeslots for my SkyQ box to be delivered. It is now being sent back to Sky. How can I get it sent back to me? My "track order" does give me any options as to what to do next.

[Richard+n+Yvette]

My "track order" does give NOT me any options as to what to do next.

[BenJoBanjo]

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@Richard+n+Yvette wrote:

My "track order" does give NOT me any options as to what to do next.

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Did you get any communication from DPD, the courier company?

You'll probably have to ring Sky and explain the situation.  

[Laing1]

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@Richard+n+Yvette wrote:

Due to family misunderstandings and phone issues, I missed 2 timeslots for my SkyQ box to be delivered. It is now being sent back to Sky. How can I get it sent back to me? My "track order" does give me any options as to what to do next.

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@Richard+n+Yvette afraid you need to contact Sky but as far as I am aware Sky need to wait until it has been returned to them before they send out another replacement 

[Richard+n+Yvette]

All sorted

[Nig124]

I'm in the same situation how did you sort this? Thank you 

[BenJoBanjo]

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@Nig124 wrote:

I'm in the same situation how did you sort this? Thank you 

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Phone Sky.