My mini box appears to be stuck on standby & my remote is unable to switch it on. I have disconnected the box several times from the power cables and this does not work
I have the same problem....Mini box starts at the HOME page, but the remote can't change or page through options. The remote still changes the volume though?? I've changed the batteries.
Have you tried rebooting the main Sky Q box, then when that is back up and running, doing the same with the mini box.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Hi Daniele, perfect!!! just went through the trouble shooting steps from your link and the solution was to re-pair the remote to the SkyQ Mini box. Press ? if the red light flashes then press 7 and 9 on the remote to reset to factory settings, then press 1 and 3 together to re-pair.
All back up and running....many thanks. GREAT JOB !
