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Discussion topic: Mini hub and remote not working

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This message was authored by Kayforbes This message was authored by: Kayforbes

Mini hub and remote not working

My mini hub and remote control are not working. Main tv ok. Can't access settings. To just playing random Spotify advert 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Mini hub and remote not working

Posted by a Superuser, not a Sky employee. Find out more

@Kayforbes wrote:

My mini hub and remote control are not working. Main tv ok. Can't access settings. To just playing random Spotify advert 


@Kayforbes Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

if that doesnt work try rebooting your mini box ie turning off at the wall for 30 seconds then turning it back on 

then 

reset your remote 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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