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Discussion topic: Mini box

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This message was authored by: Mrc6

Mini box

One of My mini box keeps buffering and then saying no connection even tho the other one is ok and so is the main sky q box 

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This message was authored by: Laing1

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Mrc6 wrote:

One of My mini box keeps buffering and then saying no connection even tho the other one is ok and so is the main sky q box 


@Mrc6 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

reboot the mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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