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Discussion topic: Mini box

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This message was authored by: mark201

Message posted on ‎21 Nov 2023 06:28 PM

Mini box

Mini boxes not working plus recordings on Q box won't load 

 

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Avatar for Laing1
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Superuser
This message was authored by: Laing1

Message posted on ‎21 Nov 2023 06:32 PM

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more
@mark201 wrote:

Mini boxes not working plus recordings on Q box won't load 

 

@mark201 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: mark201

Message posted on ‎21 Nov 2023 06:55 PM

Re: Mini box

I think the Q box hard drive has given up 

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This message was authored by: oldfella

Message posted on ‎21 Nov 2023 07:04 PM

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more
@mark201 wrote:

I think the Q box hard drive has given up 

Hi @mark201 

Check the following link and if you cannot solve your issue there is an option to replace the Q box.

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

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