I will move your post to the Sky Q board @BAZLE1949
This Accessibility screen issue comes up quite often. Sky have previously suggested the following...
- Unpair their Sky Q remote from the box by holding 4&6
- Wait for the remote to flash
- Then dismiss the information screen "Skip & set up later"
- Hold 1&3 to repair the remote control
If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
