Mini box return

[Gazfaz]

I returned three mini boxes over a week ago but I have not received any acknowledgment from Sky that they have received them. I used the box they sent out to me which was 48hrs delivery. Do they normally let you know that they've got them back ok? Thanks.

[Daniel0210 · Accepted solution]

@Gazfaz 

Not normally but we understand returns are taking 2+ weeks (likely longer over Xmas and New Year) to be processed by Unipart who deal with the returns and they aren’t the quickest in updating Sky that equipment has been received. Hopefully you've kept your proof of posting in case Sky claim it hasn't been returned.