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Discussion topic: My mini box remote isn't working on both boxes

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This message was authored by: Lisamerry

My mini box remote isn't working on both boxes

My mini box remote isn't working on both boxes 

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This message was authored by: nigea99

Re: My mini box remote isn't working on both boxes

Posted by a Superuser, not a Sky employee. Find out more

@Lisamerry wrote:

My mini box remote isn't working on both boxes 


May I suggest you try a reset of your remote:

Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times

Then press 1 & 3 together to go through to re-pair with the box and your TV - make sure it has line of sight of the box as until it is paired it uses Infrared

https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote

 

Please note once in paired in Bluetooth mode (which also allows Voice commands) it will only work with the box it is paired with

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