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This discussion topic has been answered Discussion topic: Mini-box not working

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This message was authored by: chris777chris

Message posted on ‎20 Sep 2023 01:46 PM

Mini-box not working

Sky had problems last night, but I still can't get the mini-box to work (says there is no connection). Main box is fine with Status showing good on everything.

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This message was authored by: PandJ2020 Answer

Message posted on ‎20 Sep 2023 01:48 PM

Re: Mini-box not working

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the main box too?

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Message posted on ‎20 Sep 2023 01:48 PM

Re: Mini-box not working

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the main box too?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: chris777chris

Message posted on ‎20 Sep 2023 01:51 PM

Re: Mini-box not working

Yes I've tried rebooting the main box (twice)

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Message posted on ‎14 Dec 2023 09:10 AM

Re: Mini-box not working

My sky box is not working 

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Message posted on ‎14 Dec 2023 01:21 PM

Re: Mini-box not working

Posted by a Superuser, not a Sky employee. Find out more
@Waz1978 wrote:

My sky box is not working 

@Waz1978 can you give more information ie what is happening when you try and use your box are you getting any error messages on screen 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on ‎19 Mar 2024 12:18 PM

Re: Mini-box not working

The box has not been working for two days. I have switched it off and on a number of times and changed the batteries on the remote but still not working. 

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Message posted on ‎19 Mar 2024 12:18 PM

Re: Mini-box not working

No but I will try that now!

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