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Discussion topic: Mini box not working with remote behind tv

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This message was authored by TONYL1966 This message was authored by: TONYL1966

Mini box not working with remote behind tv

Hi 

I have an older sky mini box,ive fitted it behind tv and the remote won't work unless I pull tv out.i believe its because the remote is ir and not Bluetooth, can I just buy a Bluetooth remote and will this work with this older box or do I need to get a new mini box from sky

Thanks

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This message was authored by Chodley This message was authored by: Chodley

Re: Mini box not working with remote behind tv

Posted by a Superuser, not a Sky employee. Find out more

Should work I think.One of my minis is behind a TV and I got Q very early on.

This message was authored by Laing1 This message was authored by: Laing1

Re: Mini box not working with remote behind tv

Posted by a Superuser, not a Sky employee. Find out more

@TONYL1966 wrote:

Hi 

I have an older sky mini box,ive fitted it behind tv and the remote won't work unless I pull tv out.i believe its because the remote is ir and not Bluetooth, can I just buy a Bluetooth remote and will this work with this older box or do I need to get a new mini box from sky

Thanks


@TONYL1966 yes you can buy bluetooth remotes and they will work with your mini box or you could contact Sky and see if they will send you one. I still have the IR only remotes that used to come with mini boxes and the main boxes 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Mini box not working with remote behind tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @TONYL1966   Just to clarify, voice control remotes (Bluetooth) will work with ALL boxes. I bought voice control remotes for my 2016 Mini boxes and they work fine.

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