Sky won’t turn on

[LisaG15]

Sky tv won't come on. 

we have rebooted it. It then comes on saying loading. When screen goes black press home button. We don't but it won't come. Multiple attempts have been done. 

[MightyQuinn]

Hi @LisaG15   Sky has a dedicated help page for your equipment.

My Sky Q box is stuck in standby | Sky Help | Sky.com | Sky Help | Sky.com