Mini box not powering on.

[David217]

So I switched my broadband from EE to sky 3 weeks ago. All was fine and my sky Q and 3 mini boxes were working as normal. Now all of a sudden for the past 3 days none of my mini boxes will power on? None of the settings were changed during the broadband switchover and when checked remain correct ( eco mode etc switched off ). I've hard reset everything which worked for 1 day only. Again today none of the mini boxes will power up using the remote or manually. Any advice on why?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147