Mini box issues

[Sylviachandler1]

I'd like to know how I go about getting a minibot I paid for one in November and it didn't turn or not so in December the 29th there was One orders and that one hasn't turned on a rang you a couple of weeks ago and you said that one would turn up the bin ordered and to wait to weeks and I still have heard anything I've been trying to ring and now I can't get through because it says your training every time for two days now I'm not very good with these chat things or message things but I would like really to speak to somebody thank you

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147