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Discussion topic: Mini box issue

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This message was authored by Zoeethompson This message was authored by: Zoeethompson

Mini box issue

My mini box doesn't work, I reported the issue and have been sent a new one but it never arrived and it's now a week past the delivery date 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mini box issue

Posted by a Superuser, not a Sky employee. Find out more

@Zoeethompson 

Firstly check your orders…
https://www.sky.com/help/articles/track-sky-order 


You may need to call Sky to chase this up. If it's a doorstep box swap the courier will take to faulty mini box when delivering the replacement. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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