Mini box is not switching on

[Ozzy2607]

My sky mini box is not switching on. It's  constantly showing a red light 

[oldfella]

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@Ozzy2607 wrote:

My sky mini box is not switching on. It's  constantly showing a red light 

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Hi @Ozzy2607 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the Q box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

I have deleted your duplicate post

[Ozzy2607]

Yes I have tried that. Nothing is happening. The red light is permanently on.

[MightyQuinn]

Hi @Ozzy2607   Have you tried a power cycle?

[Ozzy2607]

What does that involve?? 

[MightyQuinn]

Hi @Ozzy2607   Switching it off at the mains, wait 30 seconds and then switch it back on.

[Ozzy2607]

Yes i think I've tried everything 

[MightyQuinn]

Hi @Ozzy2607   Next thing to try:

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...