Mini box frozen on blue screen

[Ratscats]

My mini box is frozen on the blue screen and I have tried everything 

[Ratscats]

Mini box is frozen 

[oldfella]

---

@Ratscats wrote:

My mini box is frozen on the blue screen and I have tried everything 

---

Hi @Ratscats 

Try working through the following link 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on