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Discussion topic: Mini box disappearing program guide

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This message was authored by: JRB21

Mini box disappearing program guide

My mini box looses the on screen program guide at least once a week sometimes more - everything else works ok such as the recordings and the Home Screen recommendations but no program guide.

 

The only way I can get these back is by rebooting the main box - this has been happening for 2 months now and it's getting really annoying.

 

I've checked the software's up to date but I'm at my wits end now, do you think that the box needs replacing or am I missing something here 

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This message was authored by: Quoman7

Re: Mini box disappearing program guide

Posted by a Superuser, not a Sky employee. Find out more

@JRB21 wrote:

My mini box looses the on screen program guide at least once a week sometimes more - everything else works ok such as the recordings and the Home Screen recommendations but no program guide.

 

The only way I can get these back is by rebooting the main box - this has been happening for 2 months now and it's getting really annoying.

 

I've checked the software's up to date but I'm at my wits end now, do you think that the box needs replacing or am I missing something here 


Hi @JRB21 after rebooting the main SKYQ box, you need to reboot the Mini box as well.

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