Discussion topic: Mini Box keeps disconnecting
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Jan 2025 03:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Mini Box keeps disconnecting
Hi, I'm at whits end with our sky q.
Our mini boxes keep losing connection to the main Sky Q 2TB box. Will have picture and sound for 10 secs to maybe a minute then drops out for no reason. Then comes back on and does the same thing.
We've tried resetting all the boxes, broadband. checked and updated the boxes. Tried mini boxes in different locations (previously work fine). Any ideas?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Jan 2025 09:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Mini Box keeps disconnecting
Hi there @arriva1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page