Discussion topic: Message onscreen saying satellite fault
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Message posted on 17 Jun 2024 11:51 AM
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Message onscreen saying satellite fault
Picture distorted goes blank saying problem with satellite signal
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Message posted on 17 Jun 2024 12:06 PM
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Re: Message onscreen saying satellite fault
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
Message posted on 17 Jun 2024 12:16 PM
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Re: Message onscreen saying satellite fault
@Jedhart1690
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. The link above may give you the opportunity to arrange an engineer to check the alignment of your dish.
If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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