18 Oct 2023 11:23 AM
can someone explain why u get this message when I record a programme on BBC it doesn't appear when I watch it live. My sky Q box is an HD box so I don't need to do anything but this banner is very annoying because it blocks out 1/3 of the screen and is unwatchable.
18 Oct 2023 11:32 AM
I have sussed the problem. Setting up to record a bbc program from my sky go app is in SD which why I get the message. Setting up a recording from tv is ok.
18 Oct 2023 11:31 AM
Posted by a Superuser, not a Sky employee. Find out more
@Craftypolly wrote:
can someone explain why u get this message when I record a programme on BBC it doesn't appear when I watch it live. My sky Q box is an HD box so I don't need to do anything but this banner is very annoying because it blocks out 1/3 of the screen and is unwatchable.
hi @Craftypolly
I think it is likely that you have downloaded an SD version of the programme - either that or you have recorded it from the SD version of the channel.
If downloading then you probably need to make sure you download an HD version
18 Oct 2023 11:32 AM
Posted by a Superuser, not a Sky employee. Find out more
@Craftypolly wrote:
can someone explain why u get this message when I record a programme on BBC it doesn't appear when I watch it live.
Maybe check to see if the Recording is set to be from the SD version of a BBC channel?
18 Oct 2023 11:32 AM
I have sussed the problem. Setting up to record a bbc program from my sky go app is in SD which why I get the message. Setting up a recording from tv is ok.
18 Oct 2023 11:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@Craftypolly wrote:
I have sussed the problem. Setting up to record a bbc program from my sky go app is in SD which why I get the message. Setting up a recording from tv is ok.
Glad you have sussed it.
Thanks for letting us know - there is a chance others will have a similar problem and this was not something I had thought of, so useful to know
09 Jan 2024 09:22 AM
Why am I continuing today to receive on screen messages telling me that BBC broadcasts will stop on 8th Jan. I am a Sky+HD customer and today is the 9th Jan
09 Jan 2024 09:49 AM
The BBC SD channels closed yesterday as planned. If you're seeing the message today you're watching a recording from the SD channel.
09 Jan 2024 11:17 AM
No, I was watching Breakfast on BBC1
09 Jan 2024 12:56 PM
@Petroma1613 wrote:No, I was watching Breakfast on BBC1
So was I on channel 101 and there was no message..
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