Message on screen re: BBC HD

[Craftypolly]

can someone explain why u get this message when I record a programme on BBC it doesn't appear when I watch it live.  My sky Q box is an HD box so I don't need to do anything but this banner is very annoying because it blocks out 1/3 of the screen and is unwatchable.

[nigea99]

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@Craftypolly wrote:

can someone explain why u get this message when I record a programme on BBC it doesn't appear when I watch it live.  My sky Q box is an HD box so I don't need to do anything but this banner is very annoying because it blocks out 1/3 of the screen and is unwatchable.

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hi @Craftypolly 

I think it is likely that you have downloaded an SD version of the programme - either that or you have recorded it from the SD version of the channel.

If downloading then you probably need to make sure you download an HD version

[TimmyBGood]

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@Craftypolly wrote:

can someone explain why u get this message when I record a programme on BBC it doesn't appear when I watch it live.

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Maybe check to see if the Recording is set to be from the SD version of a BBC channel?

[Craftypolly · Accepted solution]

I have sussed the problem. Setting up to record a bbc program from my sky go app is in SD which why I get the message.  Setting up a recording from tv is ok.

[nigea99]

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@Craftypolly wrote:

I have sussed the problem. Setting up to record a bbc program from my sky go app is in SD which why I get the message.  Setting up a recording from tv is ok.

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Glad you have sussed it.

Thanks for letting us know - there is a chance others will have a similar problem and this was not something I had thought of, so useful to know

[Petroma1613]

Why am I continuing today to receive on screen messages telling me that BBC broadcasts will stop on 8th Jan. I am a Sky+HD customer and today is the 9th Jan

[xenon81]

The BBC SD channels closed yesterday as planned. If you're seeing the message today you're watching a recording from the SD channel.

[Petroma1613]

No, I was watching Breakfast on BBC1

[cuke]

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@Petroma1613 wrote:

No, I was watching Breakfast on BBC1

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So was I on channel 101 and there was no message..