Mark h

[Mh41]

Anyone know why sky Q mini won't connect to internet?

[Laing1]

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@Mh41 wrote:

Anyone know why sky Q mini won't connect to internet?

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@Mh41 who is your broadband provider and how are you trying to connect it

[TimmyBGood]

@Mh41 

Because they don't: connection is to the main Q box.

[Mh41]

Sky broadband , Wi-Fi connection, , sky are sending new mini box, we will see if that fixes it, thanks for replying all 😀

[oldfella]

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@Mh41 wrote:

Sky broadband , Wi-Fi connection, , sky are sending new mini box, we will see if that fixes it, thanks for replying all 😀

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Hi @Mh41 

If you are on Sky Broadband with the the new Max fibre router then yo still need to connect to the main Q box using WPS.

[Mh41]

I'm going to hard wire this new mini box thus avoiding any future issues, disabling Wi-Fi 

[Chodley · Accepted solution]

To the Q?

it's possible hard wiring it to the router might work as long as it can still "see" the Q through that. If the Q is hardwired it'll be fine. If it's on wifi... maybe.