Main sky q won’t work but all mini q do. Main q behind frame tv.

[Salcombe+Frame]

Main Q box behind samsung frame TV. Keep getting 'check device power' screen. All minis working fine. Switched off at main plug many times but still get same message on start up.

please can anyone help?

thanks

[oldfella]

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@Salcombe+Frame wrote:

Main Q box behind samsung frame TV. Keep getting 'check device power' screen. All minis working fine. Switched off at main plug many times but still get same message on start up.

please can anyone help?

thanks

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Could be a TV message and not from your Sky Box @Salcombe+Frame 

Try rebooting your TV Set.

[Quoman7]

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@Salcombe+Frame wrote:

Main Q box behind samsung frame TV. Keep getting 'check device power' screen. All minis working fine. Switched off at main plug many times but still get same message on start up.

please can anyone help?

thanks

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Hi @Salcombe+Frame If the Mini boxes are working  then the main SKYQ box is also, the message you have is from your TV and may relate to the HDMI connection from the Main SKYQ box and to the  TV?