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Discussion topic: No signal

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This message was authored by: Richard+42

Message posted on ‎25 Jul 2023 09:28 AM

No signal

no signal in Billingshurst for over a week now network says it's fine but definitely not.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎25 Jul 2023 09:37 AM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Richard+42  If it's a no signal that is a message from your TV, are you sure it's not a no satellite signal;?  If so follow these steps to the end

 

A No satellite signal suggest an issue with either the box or dish, it won't be a wider issue as the forum would simply be flooded with literally 1000s of posts of the same type.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Invisiblename

Message posted on ‎25 Jul 2023 10:41 AM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more
@Richard+42 wrote:

no signal in Billingshurst for over a week now network says it's fine but definitely not.

What "network" are you referring to? Sky's live transmissions are sent via a satellite, so if you mean the internet, that is irrelevant.  As above, 'No signal' means that the TV is not receiving the required input from the Sky box, so make sure you have the correct input selected on your TV.

I am just another Sky customer!
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