@Fiona+burrows
This is a customer helps customer based forum. I’m afraid you aren’t addressing Sky Customer Services on here.
Sky would probably charge you if it's lost. It’s sometimes a bit quicker and maybe cheaper to purchase a new one from a retailer / main supermarket.
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
