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Discussion topic: Sky Q not connected to internet

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This message was authored by Matthew+Eatkins This message was authored by: Matthew+Eatkins

Sky Q not connected to internet

I have just installed a TP link Router as an add on to my Vodafone supplied router.  

The signal from Vodafone's hardware was sketchy so this was added as a potential solution to provide a more stable wifi signal around the property.

 

it is all connected fine and every other device has been transferred over to the TP Link wifi after turning off the Vodafone boxes signal.  

now I am having the issue that the main Sky Q box will connect to the router fine but displays 'no internet connection', even though everything else is working fine.

 

Am I missing a setting somewhere that Sky Q needs to allow it to connect?

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