Discussion topic: Loss of channels
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Message posted on 17 Aug 2023 07:30 PM
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Loss of channels
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All Replies
Message posted on 17 Aug 2023 07:43 PM
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Re: Loss of channels
@Crisfitz wrote:
I keep getting a no signal message or picture breaks up
@Crisfitz
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 17 Aug 2023 08:03 PM
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Re: Loss of channels
It is a no satellite signal message
Message posted on 17 Aug 2023 08:06 PM - last edited: 17 Aug 2023 08:07 PM
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Re: Loss of channels
@Crisfitz wrote:
It is a no satellite signal message
Hi @Crisfitz
Time to get a Sky Engineer to check your Dish and alignment.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Message posted on 17 Aug 2023 08:18 PM
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Re: Loss of channels
Thanks @oldfella already booked one was just hoping there was a quick fix 🤷♀️
Message posted on 17 Aug 2023 08:36 PM
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Re: Loss of channels
@Crisfitz
Take a look at the troubleshooting on the appropriate section of this link if that isn't what you've already tried.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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