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Discussion topic: Losing listing every week have to keep turning sky off to reset

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This message was authored by: Bass90

Losing listing every week have to keep turning sky off to reset

I am loosing  listing  every week have to keep  turning sky off to reset

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This message was authored by: oldfella

Re: Losing listing every week have to keep turning sky off to reset

Posted by a Superuser, not a Sky employee. Find out more

@Bass90 wrote:

I am loosing  listing  every week have to keep  turning sky off to reset


Hi @Bass90 

I assume that you are putting your Q box into Standby when not in use and you are not leaving it on with green led all the time?


Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

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This message was authored by: Bass90

Re: Losing listing every week have to keep turning sky off to reset

Every  week I loose listing got to keep sky box and reset.it why is tis

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