Paramount + not working on mini box have uninstalled the app and reinstalled , updated the software

[Ali30]

Paramount Plus not working on my mini box

[PandJ2020]

In what way is it 'not working'?  You can't uninstall apps.

Doesn't load? Can't log in?

[oldfella · Accepted solution]

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@Ali30 wrote:

Paramount Plus not working on my mini box

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Hi @Ali30 

Make sure that software is the same version on all your Q boxes (Q220.... or Q230...).

Then try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.

[Ali30]

Doesn't load 

[oldfella]

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@Ali30 wrote:

Doesn't load 

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What doesn't load @Ali30 .

Have you rebooted both Q boxes?

[Ali30]

Perfect all sorted thanks