Loosing connection

[Susie911]

Every time I turn my tv on I have to reset the WiFi connection

[oldfella]

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@Susie911 wrote:

Every time I turn my tv on I have to reset the WiFi connection

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Hi @Susie911 

Assume you are putting the Q box into Standby and not Turning it off at the mains?

Who is your Broadband supplier and exactly how are you resetting the WiFi connection?

[Susie911]

My WiFi provider is Utility Warehouse. I've spoken to them a number of times and they have changed frequency etc .  I've now managed to speak to Sky and have an engineer coming to my property on Thursday so thanks - hopefully it will be sorted then!