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Discussion topic: List what I need to send back

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This message was authored by: Stephen2450

List what I need to send back

Hello,

what do I need to send back exactly please?

can you give me a complete list of what I have to send back to you please?

as I do not want to leave anything out.

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This message was authored by: Laing1

Re: List what I need to send back

Posted by a Superuser, not a Sky employee. Find out more

@Stephen2450 wrote:

Hello,

what do I need to send back exactly please?

can you give me a complete list of what I have to send back to you please?

as I do not want to leave anything out.


@Stephen2450 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Invisiblename

Re: List what I need to send back

Posted by a Superuser, not a Sky employee. Find out more

@Stephen2450 wrote:

Hello,

what do I need to send back exactly please?

can you give me a complete list of what I have to send back to you please?

as I do not want to leave anything out.


See the info at this link

 

https://www.sky.com/help/articles/return-tv-broadband-t2

I am just another Sky customer!
This message was authored by: best+of+the+best

Re: List what I need to send back

Posted by a Superuser, not a Sky employee. Find out more

@Stephen2450 wrote:

Hello,

what do I need to send back exactly please?

can you give me a complete list of what I have to send back to you please?

as I do not want to leave anything out.


Hi @Stephen2450 usually you will get  return boxes posted to your home address 

You will receive a list of items you have and most importantly a date they have to be returned by

The rule of thumb here is to return everything that came in the Sky Q box

1. SKY Q Box 2TB UHD (if you have this box)

2. Power Supply

3. SKY'S HDMI Cables

4.Remote Controls supplied with the box

5. Any Sky Q mini boxes return everything as above.

 

And read the link @Invisiblename posted 

Hope this helps most importantly keep your proof of return receipt somewhere safe.

 

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