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Discussion topic: Lisa

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This message was authored by: alanjohnstocker

Message posted on ‎24 Jan 2025 09:31 AM

Lisa

My skyq will not connected to my tv
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This message was authored by: GD1

Message posted on ‎24 Jan 2025 09:43 AM

Re: Lisa

Posted by a Superuser, not a Sky employee. Find out more

@alanjohnstocker  What is happening exactly, any error messages or on screen messages?

 

Have you selected the correct HDMI input on your TV using he TV's own remote?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: alanjohnstocker

Message posted on ‎24 Jan 2025 10:01 AM

Re: Lisa

Yes its saying internet connection x boardband ok the downstairs tv all connected 

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Message posted on ‎24 Jan 2025 10:05 AM

Re: Lisa

Posted by a Superuser, not a Sky employee. Find out more
@alanjohnstocker wrote:

Yes its saying internet connection x boardband ok the downstairs tv all connected 

Is this a Q mini box @alanjohnstocker ?

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Message posted on ‎24 Jan 2025 10:06 AM - last edited: ‎24 Jan 2025 10:07 AM

Re: Lisa

Posted by a Superuser, not a Sky employee. Find out more

@alanjohnstocker  Is this a Sky Q mini you're having trouble connecting?  If so try working through these steps https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-proble...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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