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Discussion topic: Leaving sky

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This message was authored by: aberaeron

Leaving sky

Do sky offer any discounts if your thinking of leaving them.
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This message was authored by: Daniel0210

Re: Leaving sky

Posted by a Superuser, not a Sky employee. Find out more

@aberaeron 

Once you've cancelled you may get an offer that is acceptable to you. To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: Leaving sky

Posted by a Superuser, not a Sky employee. Find out more

@aberaeron wrote:
Do sky offer any discounts if your thinking of leaving them.

Yes, no, maybe.

 

Retentions may make you an offer during your notice period.

 

Generally I found you get better offers if you actually cancel - 'threatening' it doesn't seem to work so well.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Mark39

Re: Leaving sky

Posted by a Superuser, not a Sky employee. Find out more

Probably not beyond the discount they might give tiy anyway on a new 'contract' if you're only thinking  of leaving. Possibly more if you go ahead and give notice to cancel.

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