6

Discussion topic: Keep getting message weak or no signal

Reply
This message was authored by Chant49 This message was authored by: Chant49

Keep getting message weak or no signal

How do i get this fixed. I keep getting a message "weak or no signal" Check antenna cable connection.

Does it require an engineer?

 


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Keep getting message weak or no signal

Posted by a Superuser, not a Sky employee. Find out more

@Chant49 

That may not be generated by your Sky Q box. ”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion