Discussion topic: Keep getting message weak or no signal
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12 Sep 2023 02:31 PM
How do i get this fixed. I keep getting a message "weak or no signal" Check antenna cable connection.
Does it require an engineer?
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12 Sep 2023 02:35 PM
Posted by a Superuser, not a Sky employee. Find out moreThat may not be generated by your Sky Q box. ”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM