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Discussion topic: Joining

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This message was authored by: GreenRiven10

Joining

Looking to book our installation in as joining sky. The problem is we don't get move into the property till 3 days before our installation is booked for. How does it work when you send the box ? As if it's sent before we move in we won't be able to recieve it.

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This message was authored by: Daniel0210

Re: Joining

Posted by a Superuser, not a Sky employee. Find out more

@GreenRiven10 

The engineer will bring the Sky Q box, remotes, and mini boxes, dish and cables with them on installation day. The viewing card may be sent in the post beforehand but the engineers normally carry spares. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
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NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Laing1

Re: Joining

Posted by a Superuser, not a Sky employee. Find out more

@GreenRiven10 wrote:

Looking to book our installation in as joining sky. The problem is we don't get move into the property till 3 days before our installation is booked for. How does it work when you send the box ? As if it's sent before we move in we won't be able to recieve it.


@GreenRiven10 If this is for Sky Q then the engineer brings the boxes the only thing Sky would send out would be the router if you are taking broadband and the viewing card which would go through the letter box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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This message was authored by: GreenRiven10

Re: Joining

Thank you both, we've took tv and broadband unfortunately the type of housing we move into if there's post there before we move in they get rid, so this would be a problem. 

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