Discussion topic: Joining
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Message posted on 10 Mar 2023 06:28 PM
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Joining
Looking to book our installation in as joining sky. The problem is we don't get move into the property till 3 days before our installation is booked for. How does it work when you send the box ? As if it's sent before we move in we won't be able to recieve it.
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Message posted on 10 Mar 2023 06:30 PM
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Re: Joining
The engineer will bring the Sky Q box, remotes, and mini boxes, dish and cables with them on installation day. The viewing card may be sent in the post beforehand but the engineers normally carry spares.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 10 Mar 2023 06:31 PM
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Re: Joining
@GreenRiven10 wrote:
Looking to book our installation in as joining sky. The problem is we don't get move into the property till 3 days before our installation is booked for. How does it work when you send the box ? As if it's sent before we move in we won't be able to recieve it.
@GreenRiven10 If this is for Sky Q then the engineer brings the boxes the only thing Sky would send out would be the router if you are taking broadband and the viewing card which would go through the letter box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 10 Mar 2023 08:33 PM
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Re: Joining
Thank you both, we've took tv and broadband unfortunately the type of housing we move into if there's post there before we move in they get rid, so this would be a problem.
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