0

Discussion topic: Issue with sky mini box

Reply
This message was authored by: Amyclout

Issue with sky mini box

The remote is working, I have turned off the main switch, reset the mini box. The set up appears until it gets to the part when it explains to push the home button when the screen is blank, but the mini box light stays red and still won't come on. 
it is quite warm when I touch it. This hasn't worked now for about 4 days everytime I have tried it. 
please advise as it looks like the little box may have packed up?

Reply

All Replies

This message was authored by: oldfella

Re: Issue with sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Amyclout wrote:

The remote is working, I have turned off the main switch, reset the mini box. The set up appears until it gets to the part when it explains to push the home button when the screen is blank, but the mini box light stays red and still won't come on. 
it is quite warm when I touch it. This hasn't worked now for about 4 days everytime I have tried it. 
please advise as it looks like the little box may have packed up?


Hi @Amyclout 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

Reply