No signal

[davecullen86]

Same here no satellite signal at all.  I see no know outages at the moment but an increasing amount of reports on down detector.  

any info sky?

[Neil701]

No signal here in south Sheffield

[xenon81]

It will be down to snow. There is no national outage (i'm watching ITV via Sky right now) but individual customers may have problems if there is snow on the dish or snowfall in the area. 

[Timot40]

If glass works with out a dish even in Snow.. why don't Sky get rid of its dish and feed us all like Glass through bad weather.  I've been a Sky customer since early 90s .. Still never improved on these conditions 

[Ka37]

The Wirral.  Loads of snow here.  

[davecullen86]

Rebooted the  main Q box and it's back. False alarm... maybe..

[caesarome]

It is up to you to upgrade to Glass or Stream as Sky can't do it without your permission.

[amcass]

No signal this morning 

[Neil701]

Yes, thanks for the reminder, had the same issue 20+ years back.  Snow on top of the dish - need to get my Nerf Super soaker out to clear it off..... 😉

[GD1]

@amcass  "No Signal" is a TV message,  "No Satellite" signal is a Q box message, which is it?

As it's been snowing overnight there a good chance yopu have snow on the dish?

[Glynn]

No signal. Tried all the reset suggestions but still not working. I guess it is the snow. 

[GD1]

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@Glynn wrote:

No signal. Tried all the reset suggestions but still not working. I guess it is the snow. 

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Yes

[best+of+the+best]

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@Timot40 wrote:

If glass works with out a dish even in Snow.. why don't Sky get rid of its dish and feed us all like Glass through bad weather.  I've been a Sky customer since early 90s .. Still never improved on these conditions 

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Sky does that it's called Sky Go works even if snow is on settled on the dish @Timot40 
 

[jpr7977]

Hi, We have had heavy snow fall overnight which is understandably affecting our signal, however it also seems to have affected the ability to watch programmes that were recorded. I don't seem to be able to watch anything that's recorded even though everything that's saved on the box was recorded before we had any snow. Why is the lack of a signal affecting my recordings?

[oldfella]

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@jpr7977 wrote:

Hi, We have had heavy snow fall overnight which is understandably affecting our signal, however it also seems to have affected the ability to watch programmes that were recorded. I don't seem to be able to watch anything that's recorded even though everything that's saved on the box was recorded before we had any snow. Why is the lack of a signal affecting my recordings?

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Hi @jpr7977 

Loss of Satellite signal will mean that the Q box cannot receive a signal to validate your subscription.

Normally you can access recordings and On Drmand for a limited time.

You may be unfortunate that it currently needs a verification signal via Satellite.