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Discussion topic: Internet keeps cutting out

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This message was authored by: MREFonz

Message posted on ‎22 Jan 2024 05:25 PM

Internet keeps cutting out

Since joining a separate internet provider, my sky q box keeps disconnecting multiple times a week. Its never happened before and no other device in the house has any issue.  It's not slow or faulty. I feel like sky have hired one person to sit in a room and disconnect it when he feels like to teach me a lesson for switching providers 😂😩. Any help would be appreciated. And if the sky guy is reading, I'm sorry, it was my wife's doing!

Thanks in advance. Alec.
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎22 Jan 2024 05:48 PM

Re: Internet keeps cutting out

Posted by a Superuser, not a Sky employee. Find out more

@MREFonz  As your post is not related to Sky Broadband your post has been moved to the correct forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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