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Discussion topic: Internet dropping out constantly

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This message was authored by: GwynD

Internet dropping out constantly

I've recently changed to a mesh network rather than standard router. Every bit of tech I have works flawlessly except sky q. The internet now drops out constantly and asks me to renter the password like it is the first time it's accessed the wifi. It didn't happen before and I have no other issues with anything else. The internet isn't dropping out. It is the sky q box "forgetting network" constantly. I can't get through a film without it kicking me out a few times. Any help would be great!

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This message was authored by: Addie15

Re: Internet dropping out constantly

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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