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Discussion topic: Intermittent sound issues on all channels

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Avatar for Jamesie01
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This message was authored by: Jamesie01

Message posted on ‎01 Oct 2024 11:08 PM

Intermittent sound issues on all channels

Intermittent sound drop out on all channels
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Avatar for stereohaven
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This message was authored by: stereohaven

Message posted on ‎02 Oct 2024 07:40 AM

Re: Intermittent sound issues on all channels

Posted by a Superuser, not a Sky employee. Find out more
@Jamesie01 wrote:
Intermittent sound drop out on all channels

Start with a full power down of the box for 5 - 10 minutes by unplugging at the mains, to see if that cures it.

 

If not, change the HDMI cable if possible then go from there.

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This message was authored by: MrTee007

Message posted on ‎02 Oct 2024 07:59 PM

Re: Intermittent sound issues on all channels

Hi mate had same issue with my 2TB sky Q box thought it was my TV on its way out but I was later informed that because I had used almost all the storage available or mainly stayed over 90% -that was  the cause of malfunction to keep it functioning properly I was told not to use over 80% hope that helps 

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