Intermittent sky channel not connecting

[bishopppppp]

My sky channels keep cutting out intermittently during the day missing recordings. Then twice in last 3 weeks it has not connected for 3 days at a time. Followed on line help but can't seem to resolve the problem when it happens and just have to wait for it to start up again. 

[Quoman7]

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@bishopppppp wrote:

My sky channels keep cutting out intermittently during the day missing recordings. Then twice in last 3 weeks it has not connected for 3 days at a time. Followed on line help but can't seem to resolve the problem when it happens and just have to wait for it to start up again. 

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Hi @bishopppppp Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

[Dallen9798]

@bishopppppp 

Are you seeing any errors? I.E No sattellite signal?

As the user above stated try rebooting your box fully.