@PiyushGo It's highly unlikely the Q box will be replaced simply on the basis of one channel not working properly.
It would help if you could provide more details on what the issue is with this particular channel. Are other channels working?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
