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Discussion topic: Incorrect installation

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This message was authored by: Roli+Okorodudu

Message posted on ‎18 Oct 2025 01:05 AM

Incorrect installation

Sky installed but external wiring attached to another property without permission- owner cut wires during renovation. No wifi. Engineer confirmed this but how do I get the external wiring redone properly on my property. 

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This message was authored by: Daniel0210

Message posted on ‎18 Oct 2025 06:01 AM

Re: Incorrect installation

Posted by a Superuser, not a Sky employee. Find out more

@Roli+Okorodudu 

You mention no Wi-Fi but you've posted on the Sky Q board? Is it broadband wiring that's been cut? 

Either way you'll need to contact Sky to have this rectified. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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